Reddit and its partners use cookies and similar technologies to provide you with a better experience. How does he deserve a fee when hes not giving me the item and wasting my time and chances to get the same item elsewhere as he isnt giving it me. 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Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. In her spare time she writes plays for both stage and screen. Designer. For more information, please see our Reselling on different marketplaces like Depop is a fruitful venture. A sub for discussing all things Depop. Your best option will be to do it through DoNotPay. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_30',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-2','ezslot_31',168,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0_1');.mobile-leaderboard-2-multi-168{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}Its likely that youre unable to log into your Depop account for one of several reasons. The Twitter support email said my account was reinstated under "new criteria". If you want to recover your account but don't know where to start, DoNotPay has you covered in 4 easy steps: Did the hacker try to steal any other accounts using the same password? DoNotPay can help you quickly appeal the suspension . What to Do If Your Depop Email and/or Password Have Been Changed. She is not alone - 14 other users have told BBC News that their Depop accounts have been hacked in recent months. Just share with us the information to verify your Depop account ownership and we'll take care of the rest. When you get the email, make a new and creative password that the hacker can't . We will send a demand letter on your behalf with a two-week deadline for the companys representatives to help you recover your account. Depop's community guidelines are straightforward. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. It is important to note that unless PayPal suffers a financial loss from the underage users actions, they may not pursue any further action. --Diane Poremsky Give back to the Community. Depop doesn't allow you to have more than one account at once, so sometimes users need to delete an old account to make a new one. Additionally, its important to note that you should never give out your SSN to anyone you dont trust or feel comfortable with. For some users, trust in the company has been dented. Depop allows users to sign up and create an account using their email address. Read about our approach to external linking. Privacy Policy. Once these steps have been completed, they should be able to unblock your account. What if you can't log into your Depop account because the hacker has already changed your recovery email and password? I had this happen to me a long time ago because a buyer did not receive their item and I did not respond to the Depop email in time. I don't have any means of reaching out to either of them as I cannot make another depop account (second time I've been suspended ). Explore in 3D: The dazzling crown that makes a king. DoNotPay can help you quickly appeal the suspension. Skipping over these terms is not a good idea, as these are the rules you have to follow in order to use the program. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-narrow-sky-1','ezslot_32',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-narrow-sky-1','ezslot_33',166,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0_1');.narrow-sky-1-multi-166{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}Sellers on Depop should take precautions to protect their income and avoid being scammed. I sent it to them and they said I am underage and suspended my account. Be aware of scams and take the time to check the identity of buyers before engaging in any transactions. The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. (I've tried emailing - didn't work, I've inputted a support request on their website but I haven't had an answer and I've tried changing the password). If you're looking to sign up for or use Depop, the online marketplace for buying and selling used goods, there are a few things you need to know before getting started. Additionally, users who are suspected of using fake or stolen payment information or engaging in fraudulent behavior may be permanently banned from using the platform. First, locate the email notification with regard to the suspension and check for the following information: Any indication of a future date when the suspension will be lifted The reason for suspension Instructions from Depop on how you should proceed We've just updated our suggested users for you, give it a peek. To get back online all you need to do is reset your password. Depop suspended my partners account with no warning and didn't reply to her messages, from multiple channels, asking why it was suspended. If you want to delete your Depop account for any reason, you may find it confusing it's easy to do, but there's no button or tab on their website that supports this function. com/). Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae lorem. Depop - money sent to another bank account holder by accident. If Depop requires more information than they would require if you used a credit or debit card directly, it may be a red flag that the site isnt secure. Attach any screenshots that may help prove the hack and/or your account ownership. Your time is better spent logging into DoNotPay, so they can craft a customized legal letter to Depop to get the account unbanned. I told them if I were underage when I opened my account I would be of age by now. I said he should just ship it and if he wont give me a full refund. I sent my item recorded delivery, all items must be sent via recorded delivery on vinted. We may suspend an account for any of the following reasons: Prohibited Items Transactions are being processed outside of Depop's in-app payment system Abusive behaviour or harassment toward other Depop users or staff We need a response to a pending dispute We reviewed evidence of fraudulent behaviour We need to verify information about your account No, you cannot sell fake items on Depop. However, if you create more than one account, all additional accounts must have different payment details and you must use a different email address for each account. 5. Open a dispute in the Resolution Centre Paid outside of the Depop app? Don't submit an appeal request more than once. How To Get Unbanned From Online PlatformsAn A to Z Guide. "The fact that this has been going on for monthsis unacceptable. Find it on Depop. Channels or accounts dedicated to a policy violation (like hate speech, harassment, or impersonation) If you believe that your channel/account was mistakenly terminated, you can appeal using this form. com and providing as much detail as possible. Once you have contacted Depop, they may require you to provide proof of identification and may ask further questions in order to verify your identity. I have been a Depop buyer for many years with no problems. Jan-02-2021 09:25 PM. Ive told them to send it to me but have reason to believe I wont get it. If a user is suspended, they will receive an email notification informing them of the suspension and the duration. 3. Depop - non payment Depop - Banned, defamed and denied funds that are mine. DoNotPay can help you recover any hacked account on any website or platform: DoNotPay was founded on making the hard parts of life easy with helpful online legal, administrative, and customer support services. In the meantime, notify your bank so that no purchases can be made on your connected cards. Fill in the Online Form: You can also fill in an online form on the Depop website with your details, the reason your account may have been blocked and any further information which may be useful. She is also a freelance writer for ScreenRant, and is the Lead Weekend News Editor at TheThings.com. Ive waited over a week for the item to be shipped and going back and forth with the seller saying theyll tell me when theyve done it and they never have. The first step is to change your password. However, it is important to keep in mind that Depop does not check the authenticity of all items, so it is still important for buyers to do their own research before purchasing a product. Stay vigilant, and if you suspect that something is off, dont take any risks. I recently bought something off of depop through PayPal for a good bit of money. Depop - Banned, defamed and denied funds that are mine. A few days later i notice my vinted account is low and vinted has suspended the payment - no explanation or contact from vinted. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Russia launches pre-dawn missile attack on Ukraine, Chaos at port as thousands rush to leave Sudan, Air strikes pound Sudan capital as truce extended. So it led me to believe I wont be getting the item and could be getting scammed so I opened a case and the seller is trying to partial refund me even though theyre the ones who hasnt made effort to ship the item and after arguing with them I asked for my money back or item and Ive got non. A sub for discussing all things Depop. This can help your Depop listing placement rank higher in Depop search, which can help put your items in front of more potential buyers and increase your sales. One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example, after attempting to sign in. There, I can enter old password and connected back to my account. Hackers will never guess it, but you'll remember it every time. brittany puppies for sale washington. When responding to messages, check to make sure its really from the buyer and not a scammer. Note that when you do this, you must be ready to provide any evidence that the platform may ask you to support your case. Good thing that there is a reliable automation service like OneShop that you can count on to help you save time and effort with its helpful features. Quit wasting time from your already busy schedule while attempting to get your account back. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. Here are a few violations that result in banned accounts with Depop: Depop emails their clientele with a notice of violation and suspension, so best to keep your email up to date to receive any notifications. When you get the email, make a new and creative password that the hacker can't possibly know. 1999-2023 PayPal, Inc. All rights reserved. The length of the suspension can last anywhere from a few hours to several days, or even longer if the violation is serious. Their username. Suspension is the temporary removal of your privilege to drive. By changing your password, the hacker won't be able to get back in. And thats it! Who else would it be after all these years? After your suspension period has ended, your driving privilege will remain suspended until your application for reinstatement is approved. If Depop is taking a while to respond to your request, its hard to tell if they even received your appeal. DoNotPay will alert you when you receive a response from Depop. You can delete a Depop account by emailing the company with a deletion request. If youre still unable to log into your account despite all of these steps, then you should contact Depops customer service for further help. The process can be pretty painful especially if you are left in the dark with regard to the details of the ban. If your account is suspended, you can continue to: Access your accounts by visiting Etsy.com using a web browser. Cookie Notice We have helped over 300,000 people with their problems. Multiple requests increase the volume to review and cause delays in our response. Here's how to use the online marketplace to buy and sell clothing and accessories, How to sell on Etsy, the online marketplace for handmade and vintage items, How to delete a Wayfair account and remove your personal data from the ecommerce site. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. Melanie Weir is a freelance author for Insider, mainly focusing on the Tech Reference section, but occasionally contributing to Lifestyle and Entertainment topics as well. I told them they have my physical address, my phone number, and my email address, that's enough. These steps apply to Personal accounts. It also helps people clean out their closets and make a little bit of money, or start their own independent fashion lines. Can anyone give me any advice regarding this? Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. After you send the email, it may take up to seven days to process your request. . Depending on the kind of inquiry, the team may need longer than 48 hours to respond. I had planned to begin selling there also. Video, The secret mine that hid the Nazis' stolen treasure. Scan this QR code to download the app now. She immediately used her brother's Depop account to comment on the offending post and contact the app. This information is very sensitive and potentially dangerous if it falls into the wrong hands, and there is no legitimate reason that Depop would need your SSN. If you paid through PayPal, go to PayPal to start a dispute Used Depop Payments or Klarna? Hi, reason I'm asking if it is possible to recover a suspended depop account is because my account just got suspended and I'm still waiting on a purchased item to arrive and to post a buyer's item. if you opened a dispute for non receipt of item then the seller would probably have to give you a complete refund if they can't prove delivery of the item to you with a tracking number. The Depop team may investigate the circumstances that led to the users violation and may contact the user in order to resolve the situation. By browsing this website, you consent to the use of cookies. Selling your gently used items or buying items on Depop is fun and exciting. Their communication has been good but they seem unwilling to make an exception for a good customer, I feel very unappreciated. About 3 days ago, some hacked my Facebook account and removed my email connected to my account. 2. Depop - money sent to another bank account holder by accident Depop - Security Deposit Depop - My daughter is banned View all Depop reviews & complaints Next review Write a comment By clicking Submit you are agreeing to the ComplaintsBoard's Terms and Conditions Depop Remember, having a good track record as a seller in the marketplace of your choice is essential. There are a few ways to contact them: 1. Hes sending me the same offer saying I chose to cancel the order when I opened the case and its his shop policy for no refund or returns. Now that the suspended account debacle is taken care of, there are probably other things that you need help with. Use the Depop Password Reset page to send yourself a new password reset email. Hi, this is my first time posting here. 2. MasterChef Australia host Jock Zonfrillo dies, Adidas sued by investors over Kanye West deal, Suspected IS chief killed in Syria, Turkey says, UK chip giant Arm files for blockbuster share sale, Pope urges Hungarians to 'open doors' to migrants. Is there anyone on here that did or knows anybody that got banned but came back? if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-4','ezslot_2',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-4','ezslot_3',155,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0_1');.medrectangle-4-multi-155{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}In any case, if youre having trouble getting your suspended account back, you should contact the Depop Support team directly. Don't start crying just yet! Read on to find out what you should and should not do to keep your reselling business safe. What you can do to access your money sooner If you do get banned from Depop there are a few actions that you can take. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". Account may have been breached and Subsequently permanently suspended, any way I can get it back? The secret mine that hid the Nazis' stolen treasure. This will surely increase the credibility of your complaint. Privacy is a priority for Depop, however, the company does not store or view SSNs. Here are some rules that you should follow: Other reasons that may result in account suspension are as follows: Note: If you think that your account suspension lacks basis or is a mistake, you can always appeal Depop's decision and contact them here. This content may be old or outdated. But if you need to delete your Depop account maybe you want to start a new shop, or curb your thrifting habits you can do so in a few steps. Complete the form, specifying the issue you want to report and giving as much detail as possible. This includes: The email address associated with their Depop account. Sneakers. You can be permanently suspended from the platform if you commit serious violations such as selling illegal items, committing fraud, and repeating a violation of the Terms of Service. Once your identity has been verified, you will be given a code that you can use to reactivate your suspended account. Instead, you need to email close@depop.com from the email associated with your account. If your Depop account is under the control of a hacker right now, let your bank know! .] After getting in touch with depop support, they tell me since the account that was previously linked to my phone had been suspended before (30 day suspension) and I created a new account, AFTER the old one was unbanned, that is the reason why I was suspended once again after over 4 months of me having the new account.After explaining, that the account was being shared with me, they demand to see identification papers from the both of us Now I'm waitin on a reply from them, after explaining that this account was shared with my ex-partner, whom I wish NOT to get into contact with again, after breaking up a few months ago (and subsequently, them taking the account back into their name).