Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. Select Continue. You are the best person to look after your data. This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. Press and hold the Volume Down button. Although there are users in this community who are more than willing to helplike @RAJU2529 and @illfated, you may not get the answer you need immediately. https://1drv.ms/u/s!AmZoRRusRV59tiVtKmuA3opMI-aV?e=Pjry1Z, Google drive link Choose the account you want to sign in with. Windows Explorer shows two 512 GB drives instead of single 1 TB drive. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Securely Erase Data On Microsoft Surface With Surface Data Eraser Tool, Download PC Repair tool to quickly find and fix Windows errors automatically. Tool doesn't format USB drive. That said, the Surface Eraser bootable USB can be prepared on any Windows running PC. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The Microsoft Surface Data Eraser tool will delete all data, including Windows operating system files required to boot the device, in a secure and unrecoverable way. Read the software license terms, and then close the Notepad file. Hi Mr. RAJU, I am having the same problem as jaxne, could you send a working link for the bootable ISO again? For easy usage i will create bootable Microsoft Drive data eraser tool.iso file and then i will upload online and then i will paste the link here. Select Build to begin the Microsoft Surface Data Eraser USB creation process, as shown in Figure 1. :::image type="content" source="images/microsoft-surface-data-eraser/fig1-build.png" alt-text="Figure 1. This is a guidehttps://www.ifixit.com/Guide/Microsoft+Surface+Pro+4+SSD+Drive+Replacement/60383 Opens a new window, gparted is on most Live Linux Distro and it can also be independently installed to a USB stickhttps://gparted.org/liveusb.php Opens a new window Some Live Linux Distros have a GUI for the SMART values and some use the command line. The drive you select will be formatted and any existing data on this drive will be lost. I was able to run Surface Data Eraser per MS support, but it failed to locate the drive as well. Turn off your Surface. Sign in Prepare a Surface device to be sent for repair. Step 3: Type Microsoft Surface Data Eraser in Start menu search box and then press Enter key to launch the tool. You signed in with another tab or window. oc One of my customers reported that someone took over his computer, was moving the mouse, closing windows, etc. See Surface Pro Model 1796 and Surface Laptop 1TB display two drives for more information. Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. Select Continue to acknowledge that you have a USB drive of at least 4 GB connected, as shown in Figure 2. You can read more about Surface UEFI boot configuration in Manage Surface UEFI Settings. For example, if you are using Microsoft Deployment Toolkit, you can change your task sequence "Format and Partition Disk (UEFI)" step to change Disk Number to 2, or change the Disk Number to3if a SD Card is present. This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. b. retry create bootable usb pendrive. Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. @jaxne. There's not information online I can find on this either. You can read more about Surface UEFI boot configuration in Manage Surface UEFI Settings. restart the windows to check disk automatically , once completed restart the windows . This thumb drive is now ready to be inserted into a Surface device, booted from, and wipe any data on the device. @jans-at . https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa. Booting the Microsoft Surface Data Eraser USB stick. While it has been rewarding, I want to move into something more advanced. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Press and hold the volume up button. Reset Data Usage: Tool To Reset Network Data Usage In Windows 10, View The Data Windows 10 Is Sending To Microsoft, Delete Synced Settings Data From Microsoft Account In Windows 10, Check If Microsoft Is Collecting Diagnostics Data From Windows 10 PC, Microsoft Surface Pro 3 vs Pro 2 Specs Comparison, Fix Microsoft Office 2010/2013 Issues With This Tool, How To Automatically Delete Old Files From Recycle Bin In Windows 10/11, 3 Ways To Disable Automatic Driver Updates In Windows 11, How To Restore Personal Folders (Downloads & Documents) To Default Locations In Windows 10/11, How To Make Bing Search Default In Microsoft Edge, How To Hide Edge Sidebar On Windows 10/11 PC & Mac, How To Change Mouse Cursor/Pointer Color In Windows 10/11, How To Make Mouse Cursor/Pointer Bigger In Windows 10/11. After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. Storage spaces drives are virtual, so they are listed after physical drives. However, feel free to re-open if you have additional questions, comments or suggestions to help improve the contents of this documentation. Does Microsoft have software I can use to help me wipe data from my Surface before I send it in? Shut down your Surface and wait about 10 seconds to be sure it is off. Zeroing the drive and clearing out the TPM (to remove the BitLocker keys stored to decrypt the data) will effectively nuke the drive. For more information, please see our Welcome to the Snap! Step 5: Finally, you need to press the S key to erase data. The Microsoft Surface Data Eraser tool allows you to securely wipe data from your Surface devices. One of the more interesting events of April 28th In some models, the solid-state drive (SSD) is only removable by skilled professional technicians following Microsoft instructions. If I don't get this resolved soon, I'm just going to send in this Surface Go. Select X to close Microsoft Surface Data Eraser. Figure 1. Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. If I need to send my Surface in for service, what should I do to ensure the privacy of my data before sending in my Surface device? You experience the following symptoms on some Surface devices that have the 1TB drive configuration: Diskpart shows two 512 GB drives instead of a single 1 TB drive. Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. I had him immediately turn off the computer and get it to me. Dism /Online /Cleanup-Image /StartComponentCleanup Hello @jaxne we apologize for the inconvenience this has caused you. Release the button once the UEFI screen appears. 2300 - The surface is able to boot into the ISO to clean install windows, but there are no drives found where you would normally select which drive to install the OS on. Support for Surface Pro 9, Surface Laptop 5, and Surface Studio 2+. The text was updated successfully, but these errors were encountered: @jaxne . Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. Microsoft doesnt have notification capabilities at this time. Report abuse Report abuse . first, create a new folder in C:\ partition If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. Your daily dose of tech news, in brief. I tried the downloaded Surface_Data_Eraser_v3.7.137.0.msi file from the MS downloads page and installed it on 3 different windows computers. You are unable to use the GUI to create a new partition or drive. @jans-at Bonus Flashback: April 28, 1998: Spacelab astronauts wake up to "Take a Chance on Me" by Abba (Read more Last Spark of the month. The BMR image can be downloaded and installed, or a custom image can be deployed. Opens a new windowIt says: Download the media creation tool and run it to create a bootable usb windows 10 installer. To get a storage driver, click load driver.". Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. Thank you in advance. @RAJU2529 thank you for your quick help :) ]LOG]!>. Learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface. When the Congratulations screen is displayed, you can eject and remove the thumb drive. Here is the downloadable bootable .iso link google drive Prepare a Surface device to be sent for repair. my surface book 2 is stuck at windows logo (is it called boot loop?). After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. Figure 1. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. Select Build to begin the Microsoft Surface Data Eraser USB creation process, as shown in Figure 1. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. Note that you need the 64bit version. Confirm USB drive of at least 4 GB is connected. Thanks in advance. As to the partitions, you need to delete all of them during the install and the installation will recreate them. Step 3: Turn on the Surface device and boot from the bootable USB connected to it. using windows 10 adk and winpe adds on files. To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. Support for Surface Pro 9, Surface Laptop 5, and Surface Studio 2+. Filed Under: Windows 10 Tagged: Bootable USB, Surface. Then your Surface is sent back to the service center technician to have the data removed. This utility only requires you to boot from a USB, and it will need to have at least 4 GB of available storage. @jaxne . See Recovery options in Windows 10 for more information. Accept or decline the software license terms by typing Accept or Decline. select disk 4 ( select usb pen drive no 4 ) Please guide me 4 6 comments Best Add a Comment pmit09 10 mo. Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. I tried surface data eraser but I get an error message that "no disk drive found". Have you The Microsoft Surface Data Eraser USB drive creation tool is unable to run on Windows 10 S. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. While one can always use third-party tools to securely erase data before handing over a PC to service or selling off, there is an official tool to securely wipe data from Microsoft Surface devices. Select Complete to finish the USB creation process, as shown in Figure 5. To continue this discussion, please ask a new question. @RAJU2529 thank you sir let me try it out. Release the button once the UEFI screen appears. If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. Figure 2. Two hours before I created the bootable iso file. Step 2: Next, you need to prepare the Surface device to boot from USB. https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa, @DanRev0519 . Select any of the following sections or select Show all. @Syson032 and @masterddon, I created a new version 3.48.139.0 iso file suitable for x64 (for 2021+ devices only) and I uploaded it to Onedrive storage and Google Drive storage. There are plenty of applications around to securely erase data from Windows PCs. Just strange that all 3 computers do the same thing. The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. Select Continue. However, this does not prevent your data from being recovered with forensic or data recovery capabilities. ]LOG]!> Select Yes to continue erasing data on the Surface device. This version of Microsoft Surface Data Eraser adds support for the following devices: Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. The Microsoft Surface Data Eraser is compatible with the following device only. I suspect a bad hard drive but its out of warranty so I'm hoping to find a fix. This version lists it as v3.7.137.0 -- The change log on the info page https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser only goes to 3.2.78.0 what happened in between those versions? Turn off your Surface device. Figure 4. I would recommend testing if there is a problem extracting any other files, like ZIP files, RAR files and others, on the computer where this tool fails. Normally when we dispose of old computers, we pull the hard drive out and have them shredded and the chassis either gets sold or recycled. copy the folder "usbimage.zip" to desktop If you use older deployment or disk configuration tools that do not support the storage spaces it can break a single storage-spacedrive into two separate drives. downloading link for few 64bit surface devices https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, Please could you send a new link for downloading the iso file cos i also tried to create the usb bootable file but it keeps failing at 5% , i need the one for 64bit , thanks, 64bit surface devices https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, pliz @RAJU2529 am requesting for the new download link coz this one is expired However, this does not prevent your data from being recovered with forensic or data recovery capabilities. More info about Internet Explorer and Microsoft Edge, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. Data like Exchange Online Mailbox content and SharePoint Online Site content is stored in a Microsoft Data Center and is not affected by the Surface service process. Start the formatting process, show 5% and then after about 20-30 seconds Failure message. It is required for docs.microsoft.com GitHub issue linking. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. [!IMPORTANT] Last Updated on September 28, 2020 by admin 1 Comment. There are also tools like Partition Wizard Bootable CD/USB to partition and delete data from unbootable PCs. Tap or click OK to erase the contents of the USB drive. use only 4GB drive . Unable to continue. Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. Begin the Microsoft Surface Data Eraser tool. Does Microsoft repair the Surface I have sent in, or does it replace the device. Repurpose a Surface device for a new user. Already on GitHub? See Surface Pro Model 1796 and Surface Laptop 1TB display two drives for more information. Continue to hold the volume-up button. Hello! USB thumb drive selection. I am done troubleshooting this Microsoft utility that should've just worked. This version of Microsoft Surface Data Eraser adds support for the following devices: [!NOTE] I just want to add that you also have the option to contact Windows 10 support in the future for immediate assistance. Step 1: Visit this page of Microsoft to download the Surface Data Eraser installer. You could also use the Linux gparted and check the SMART values of your SSD which will give you confidence. tried using the Microsoft Surface Data Eraserto wipe and rebuild the partitions first? @RAJU2529 Thanks. Are you sure you want to create this branch? [!NOTE] [!TIP] When you see the confirmation screen, confirm the same by pressing the Y key. To work around this issue, changethe deployment tool to target DISK2. Do the USB drives have to be preformatted in a special format? I formatted the USB stick with Diskpart. I wish the Failure would tell you what the hell it failed for. Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer. I thought I edited my post to state that but it looks like it didn't go through. insert USB 4gb pendrive into usb port. [!TIP] If you have problems booting from the usb post back to this thread for help. Data eraser tool fails on either 5% or 10%; tried on both USB 2.0 & 3.0 To boot your device from the USB stick follow these steps: a. It will be reasonably up to date with drivers and such so the install will be easier and much faster. The download size is about 360 MB. If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. Microsoft Surface Data Eraser is periodically updated by Microsoft. Any section you choose will open to show you more info. Hopefully, you can get it going again. If your Surface continues to fail during this process, it is passed to the repair line to remove any faults. To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. Back in the day I used DBAN, bit haven't had to do this in ages. d. Release the Volume Down button. Thank you. Continue to hold the volume-up button. Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer. At last, tool was created bootable pen drive without single errors. The USB 2.0 drive works without any issues. Onedrive link https://1drv.ms/u/s!AmZoRRusRV59tiVtKmuA3opMI-aV?e=Pjry1Z, Google drive link https://drive.google.com/file/d/1svQJHtMfh-krQt9DNvyUg07m_MRhxBbj/view?usp=sharing, download the iso file and write on a USB pen drive.do u mind sharing for devices like surface 4 pro, for older devices 2020 year and earlier The Microsoft Surface Data Eraser tool will delete all data, including Windows operating system files required to boot the device, in a secure and unrecoverable way. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. Prepare a Surface device to be sent for repair. Figure 5. Partition to be erased is displayed in Microsoft Surface Data Eraser. You can't even buy a 4GB USB drive anymore, the minimum now is 16GB from a Best Buy retail store. When the Congratulations screen is displayed, you can eject and remove the thumb drive. I am trying to create a multibootstick with the latest eraser tools and need a ISO for that @RAJU2529 can you maybe share how you managed to create an iso out of the created usb stick (the one the microsoft tool created). That is if the SSD is OK. Might I suggest:https://community.spiceworks.com/topic/2142998-new-purpose-for-an-old-surface. Select Complete to finish the USB creation process, as shown in Figure 5. :::image type="content" source="images/microsoft-surface-data-eraser/fig5-complete.png" alt-text="Complete the Microsoft Surface Data Eraser tool"::: Boot your Surface device from the Microsoft Surface Data Eraser USB stick. If after doing enough test to prove that the SSD has failed then it is fixable by replacing it if you are so inclined. @DanRev0519 . c. Press and release the Power button. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. 4. For information about the changes provided in each new version, see the following notes: This version of Surface Data Eraser includes bug fixes. I will try the surface data eraser tool and see if it helps. Press and hold the Volume Down button. Archived post. Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser Opens a new window. Confirm USB drive of at least 4 GB is connected. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). Begin the Microsoft Surface Data Eraser tool"::: If it's not working on 3 different computers, 3 different USB drives something isn't working right or was tested before releasing this latest version. This issue occurs because some Surface Devices with 1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. Do not edit this section. Diskpart isnt able to create a new drive that I'm aware of, only partitions and volumes. I'm just sending in this MS Surface Go that has caused this time suck in the first place. Here is how to that. A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. Repurpose a Surface device for a new user. A tag already exists with the provided branch name. no warranty coverage and I'm a student so I'm really trying to salvage the situation. The Microsoft or Surface logo appears on your screen. Boot your Surface device from the Microsoft Surface Data Eraser USB stick. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. Reimage devices containing sensitive data. But you want to create iso file correct . [LOG[## Disk(0) was not found. You signed in with another tab or window. Sfc /Scannow The utilit. For information about the changes provided in each new version, see the following notes: This version of Surface Data Eraser includes bug fixes. Complete the Microsoft Surface Data Eraser USB creation process. Required fields are marked *. When you deploy Windows on a some Surface devices that have 1TB drive configuration, you may encounter errors or other issues that concern locatingthe DISK0. https://drive.google.com/file/d/1-90wbQ0uqBUq_RhsKjS3OwqoQsN6Gb0-/view?usp=sharing. Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. and rerty it. c. Press and release the Power button. Select the USB drive of your choice from the USB Thumb Drive Selection page as shown in Figure 4, and then select Start to begin the USB creation process. Even though the Microsoft Surface Data Eraser tool is compatible with Windows in S mode, you wont be able to create the USB stick on Windows 10/11 S. The Microsoft Surface Data Eraser tool is a custom tool for Surface devices running Windows 10/11. boot the Windows into safe mode and then try to bootable usb media.

What Happens If A Horse Kicks A Dog, Union Township Police Ori Number, Articles M