Create My Account Call customer service for help: (626) 744-4005 Skip to Main Content City of Pasadena Home Pasadena Water & Power has upgraded its online account management to better serve you. Examples of the information we collect and analyze using such methods include, without limitation, the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; login name and password; operating system type, version and computer platform; purchase history, which we may aggregate with similar information from other customers; the full Uniform Resource Locator (URL) click stream to, on, and from our Website, including date and time; cookie information; and products you viewed or searched for. 626.744.4005 7:30 a.m. to 5:30 p.m. M-F except holidays. The Residential Grid Access Charge is a flat fee of $4.50 per month; for customers who are billed bi-monthly, the charge will appear as $9.00 on each bill. Network advertisers who place advertisements on our Website may use cookies and web beacons to collect non-personally identifiable information about your visits to our Website and other websites in order to provide advertisements about goods and services of interest to you. MyMeter Entities may also impose limits on certain offerings and features or restrict your access to parts, or the entirety, of the MyMeter Entities without notice or liability at any time in MyMeter Entities' exclusive discretion, without prejudice to any legal or equitable remedies available to MyMeter Entities, for any reason or purpose, including, but not limited to, conduct that MyMeter Entities believes violates this Agreement or other policies or guidelines posted on this Website or via other MyMeter Entities or conduct which MyMeter Entities believes is harmful to other customers, to MyMeter Entities business, or to other information providers. 626.744.4005 You may download one copy of the MyMeter Entities on any single computer for your personal, non-commercial home use, you must not reproduce, prepare derivative works based upon, distribute, perform or display the MyMeter Entities without first obtaining the written permission of Accelerated Innovations, LLC and the teams or organizations noted herein. Please also be aware, MyMeter Entities may acquire this current information from our financial services partner and update the Payment Profile section of your account to include such revised payment information. This account number is not valid. Information on managing, accepting and rejecting these cookies is available on the Adobe website. Water Emergencies 626.744.4138. None of these services are available to children under the age of thirteen and any such child is prohibited from using said services. Please check your records and try again. NOTWITHSTANDING ANY TERM IN THIS AGREEMENT, OTHER APPLICABLE TERMS AND CONDITIONS OF THE MYMETER ENTITIES OR ANY ACT OR FAILURE TO ACT BY MYMETER ENTITIES OR ITS VENDORS, YOU ARE EXCLUSIVELY LIABLE FOR ANY AND ALL SUBMISSIONS CONTENT YOU TRANSMIT VIA THE PUBLIC FORUM FEATURES OF THIS WEBSITE. Latest News Winter Storms Bring Near-Term Drought Relief to the State . Call customer service for help: (626) 744-4005, Understanding Your Redesigned Residential Bill, PWP Customer Service Line Water Emergencies 626.744.4138. Name on Account: Enter your name EXACTLY the way it reads on your bill and make sure to include your middle initial if used. Copyright 2023 Pasadena Water and Power. Please enter the House Street Number of your Service Address. This Agreement will be governed by the laws of the State of Minnesota applicable to contracts entered into and performed exclusively in that State. We may allow other companies that are presenting advertisements or providing services on our pages to set and access cookies on your computer and/or web beacons or similar technologies on certain of our pages and/or certain emails sent by us. Your Website account preferences are password protected for your privacy and security. For assistance, please call 626-744-4005. SPECIAL TERMS AND CONDITIONS APPLICABLE TO SALES OF PRODUCTS AND SERVICES; CUSTOMER SERVICE CONTACT INFORMATION, CHOICE OF LAW; JURISDICTION; ATTORNEYS' FEES, Information Automatically Collected; Cookies; Web Beacons, How You Can Review Your Personal Information. Therefore, no personal information is disclosed in this manner. The trademarks or service marks displayed herein are the sole property of their respective entity or licensee and may be used only with permission of the entity including but not limited to the Teams, Leagues and Organizations noted herein, MyMeter, and Accelerated Innovations, LLC. This Website allows you to order products supplied by independent Vendors. Your consent also indicates that you consent to receive communications or solicitations, but if you later change your mind, you can revise your preferences by accessing your profile section within your Website account and removing your personal information. There are 66,546 customers of the company. You further agree that you are solely liable for any and all costs, claims, demands, investigations, liabilities, losses, damages, judgments, settlements, costs and expenses, including attorneys' fees, connected to or arising from your breach of any representation or warranty, or other violation of this Agreement. MyMeter Entities may in its sole discretion decline service to or terminate any account. By utilizing a credit or debit card for purchase of any Services or any other applicable products offered via the MyMeter Entities, you authorize MyMeter Entities or Vendor to charge such card on the periodic basis as specified (e.g., once per month for monthly Services) in the amount described on the applicable Service or Services' purchase path(s). PWP Customer Service Call customer service for help: (626) 744-4005. As a community-owned utility, PWP's first priority is to serve our customers. Use of the Website signifies your agreement to the Terms of Use and Privacy Policy. The Privacy Policy of this Website explains how such information collected via the MyMeter Entities may be collected and used by MyMeter Entities. The City of Pasadena is dedicated to delivering exemplary municipal services responsive to our entire community and consistent with our history, culture and unique character. If you submit any personal information to us, or to our third-party service providers acting on our behalf, you can be assured that we will not sell, lease, or share your personal information with or to anyone else, except as follows: (1) to our third-party service providers, and only so that they may help us provide services you've requested and in certain circumstances to provide you with ticket related offers; (2) to the utilities or organizations noted herein., to the extent that you've submitted information that relates specifically to such organization or entity (e.g., you've asked to receive the newsletter of one or more organizations or entities via email or you've purchased organization or entity-specific services, products or merchandise), so that they may learn more about users like you, and provide better services to you; (3) upon notice posted on an applicable location of our Website where we collect your personal information for an economic transaction and notify you that we will be sharing such information with a third party, where such third party is clearly identified; and (4) on occasion, we may offer a special promotion (such as a sweepstakes, contest, or free subscription to goods and/or services) on this Website in conjunction with a third-party service provider, sponsor, or promotional partner, and share your information with that service provider, sponsor, or promotional partner so that it can send you other special promotions it offers, but only if you give us permission to do so. If we are required to do so, we will, of course, obey the law. For certain purchases of Merchandise, Services or Tickets made via the MyMeter Entities and/or Vendor-operated MyMeter Entities, MyMeter Entities is required to collect sales tax. In order to access it, you will need to create a new account on this system with a new log in ID and password, which takes just a few moments. If you want to close your account with us and have us delete the personal information in it (except for information that we keep for record-keeping purposes), you should contact Accelerated Innovations LLC Customer Service at 651-757-4200. City Values Responsiveness Honesty and integrity Accountability Excellence Open, clear and frequent communication Innovation Diversity and inclusiveness Should you have any questions about the purchase of product via this Website, please call Accelerated Innovations LLC Customer Service at 651-757-4200, or e-mail support@acceleratedinnovations.com. Opting out of promotional emails will result in your inability to receive information from teams, MyMeter Entities and third parties regarding these activities and features, you will still receive emails for purchase confirmations and other system related messages. Please contact Customer Service if you need immediate assistance or try again later. Neither MyMeter Entities, nor any Vendor or any operator of any Third Party Sales Location is responsible, and must not be held liable, for any breaches in transaction security by any third party. Further verification is needed. To use this Website you must disclose personal information about yourself. Links to and from this Website and/or MyMeter Entities from or to Third Party Sales Locations, Third Party Social Networking Features and other websites or locations maintained by third parties, do not constitute an endorsement by MyMeter Entities of any such third party website or content. We use automatic methods such as cookies (small amounts of data, which often include an anonymous unique identifier that is sent to your browser from a website's computers and stored on your computer's hard drive), single-pixel GIF images ("web beacons") or similar technologies, alone or in combination with personally identifiable information you choose to provide us, to make our Website work better, to understand Website usage and trends, to deliver a more personalized experience and to improve our content and offerings. IMPORTANT: Refuse only customers cannot register for the portal at this time. This Privacy Policy is applicable to this Website. The purchaser is responsible for any applicable taxes not collected by MyMeter Entities and certain states require purchasers to file a sales/use tax return annually reporting taxable purchases that were not taxed and to pay such tax. By purchasing any Merchandise, Tickets, Services or any other products offered via the MyMeter Entities, you acknowledge and agree that your credit or debit card is being charged by the payment processor of MyMeter Entities or its Vendor, the operator of such product or service. Pasadena, CA 91101. This Website and the other MyMeter Entities may contain links and pointers to other World Wide Web sites and resources, including, without limitation, Third Party Sales Locations and Third Party Social Networking Features. 2016 Accelerated Innovations, LLC All rights reserved. You are using a browser that may not behave correctly on this site, please update your browser. If you don't want to receive these, you may change your preferences by accessing your profile section within your Website account. To opt out of all promotional features you must uncheck the checked box from your profile page where it indicates your agreement to receive promotional emails. Pasadena will combine world class events, science and technology, arts and culture, history and architecture with great neighborhoods and opportunities for all. We may also use cookies to enable you to use a "shopping cart" if you want to purchase goods or services while on our Website, to store your preferences associated with video streaming or other content offered from our Website and to offer you products, programs, or services based on purchase and Website usage behavior that you and/or other customers have exhibited. Users of this Website are subject to this Agreement. Power Emergencies 626.744.4673. In addition, if you click on an advertisement on our Website, you may be directed to a web page within our Website or to a third party website or product. USE OF THIS WEBSITE, ALL OTHER MYMETER ENTITIES AND THE PRODUCTS, MERCHANDISE, TICKETS AND SERVICES, INCLUDED HEREIN AND THEREIN, ARE AT YOUR EXCLUSIVE RISK, AND THE RISK OF INJURY FROM THE FOREGOING RESTS EXCLUSIVELY WITH YOU. All Rights Reserved. Frequently Asked Questions Frequently Asked Questions - Water Meters (PDF) Contact Us Water Billing Email Water Billing Physical Address 1202 Southmore Pasadena, TX 77501 Mailing Address P.O. Power Emergencies 626.744.4673. City Mission The City of Pasadena is dedicated to delivering exemplary municipal services responsive to our entire community and consistent with our history, culture and unique character. A temporary PIN has been reset successfully. If MyMeter Entities determines, in its sole discretion and judgment, that your Submissions violates, or may violate, any of the terms of this Agreement, MyMeter Entities reserves the right to (a) refuse to allow you to upload information or otherwise transmit material; (b) remove and delete your Submissions; (c) revoke your right to use this Website, the Public Forum; and/or (d) use any technological, legal, operational or other means available to enforce the provisions of this Agreement, including, without limitation, blocking specific IP addresses or deactivating your registration on this Website or the Public Forum. Pasadena Water & Power has upgraded its online account management to better serve you. By participating in any such event, you signify your agreement to all special terms set forth on this Website and/or the other applicable MyMeter Entities, Team, Organization or Entity applicable to the event as well as the terms of this Agreement. Water Emergencies 626.744.4138. /* Theme Name: PWP Prototype Description: A child theme of Prototype Version: 1.0 Author: City of Pasadena Author URI: http://www.ci.pasadena.ca.us/waterandpower/ Template: prototype */ .row.inner-padding-none [class*=col-]:not(:first-child) { padding-left: 0 } .row.inner-padding-none [class*=col-]:not(:last-child) { padding-right: 0 } .row.inner-padding-small [class*=col-]:not(:first-child) { padding-left: 4px } .row.inner-padding-small [class*=col-]:not(:last-child) { padding-right: 4px } #menu-main-menu { float: none; display: block; clear: both; background: #333 } .nf-field-element li { display: inline-block } .nf-field-element li input[type=radio] { font-size: 0 !important; margin: 0 !important; padding: 0 !important } .nf-field-element label { padding: 10px !important; font-size: 16px; background: #ccc } .nf-checked + label { color: #fff; background: #999 } .container .row .shim { display: none !important } .row.no-gutter { padding: 0; margin: 0 } .row.no-gutter > [class*=col-] { padding: 0; 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border-left: 2px solid #ebebeb } #front-page .front-page__button-box-row-other-description { padding: 30px 30px 0 } #front-page .front-page__button-box-row-other-link { color: #1d2129; padding: 10px 30px 30px; border: 0 } #front-page .front-page__button-box-row-other-row { padding-top: 30px } #front-page .front-page__news-container { display: block } #front-page .front-page__page-title { padding: 0 } #front-page .front-page__page-title-text { margin: 35px 0 -5px; padding-right: 350px } .home .header-main { height: 525px !important } .home .header-main .metaslider .flexslider { height: 525px !important } } .header-main { background: 0 0 } .header-main .header-main__brand { position: absolute; height: 50px; z-index: 1 } .header-main .header-main__brand-link { padding: 0 } .header-main .header-main__brand-image { height: auto; padding: 0; -webkit-transform: translateY(-50%); -ms-transform: translateY(-50%); transform: translateY(-50%); position: absolute; top: 50%; max-width: 260px; max-height: 25px; left: 10px; width: auto } .header-main .header-main__megamenu { display: none } .header-main .header-main__megamenu-mobile { background-color: #1a2536 } .header-main .header-main__megamenu-mobile li, .header-main .header-main__megamenu-mobile ol { margin: 0; padding: 0; list-style: none } .header-main .header-main__header-top { padding: 0; position: relative; z-index: 2; width: 100% } .header-main .header-main__nav { height: 50px; z-index: 1; width: 100% } .header-main .header-main__top-nav { height: 32px } .header-main .header-main__top-nav-home { line-height: 32px; vertical-align: middle } .header-main .header-main__top-nav-home-link { line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 500; margin: 0; font-size: 12px; font-weight: 700; color: #fff; text-shadow: 2px 2px 2px rgba(0, 0, 0, .67); margin-top: 10px } .header-main .header-main__top-nav-grey { line-height: 30px; background-color: #2c3440; color: #fff; vertical-align: middle; border-bottom: 2px solid #6b727a } .header-main .header-main__top-nav-grey .row [class*=col-]:first-child { padding-left: 10px; text-align: center } .header-main .header-main__header-top-grey-status { visibility: hidden } .header-main .header-main__header-top-grey-status-link { display: inline-block; background: rgba(255, 255, 255, 0); padding: 0 20px; margin-left: -20px } .header-main .header-main__header-top-grey-status-label { text-transform: uppercase; padding: 0 } .header-main .header-main__header-top-grey-status-power { line-height: 20px; height: 20px; width: 150px; color: #fff; text-align: center; display: inline-block; border-radius: 28px; background-color: #0a7b3f } .header-main .header-main__header-top-grey-status-power.minor { background-color: #e7790e } .header-main .header-main__header-top-grey-status-power.major { background-color: #a32121 } .header-main .header-main__header-top-grey-social { padding: 0 } .header-main .header-main__top-hero { height: 130px !important; display: none !important } .header-main .header-main__top-hero.show .metaslider { opacity: 1 } .header-main .header-main__top-image { width: 100%; height: 100%; top: 0; left: 0; right: 0; position: absolute } .header-main .metaslider { max-width: none !important; width: 100%; top: 0; left: 0; right: 0; opacity: 0; -webkit-transition: opacity .3s; transition: opacity .3s } .header-main .metaslider .flexslider { border-radius: 0 } .header-main .metaslider .flexslider .slides { height: 100% } .header-main .metaslider .flexslider .slides li { height: 100%; background-size: cover; background-position: center top } .header-main .metaslider .flexslider .slides li > a { position: absolute; display: block; width: 100%; height: 100%; top: 0; right: 0; bottom: 0; left: 0; z-index: 1 } .header-main .metaslider .flexslider .slides li img { height: 100%; width: auto } .header-main .metaslider .flexslider .caption-wrap { background: 0 0; text-align: center; opacity: 1; top: 0; bottom: auto } .header-main .metaslider .flexslider .flex-next, .header-main .metaslider .flexslider .flex-prev { height: 25px; width: 25px; background-size: auto 100% } .header-main .metaslider .flexslider .flex-control-nav { bottom: 23px } .header-main .metaslider .flexslider .flex-control-nav a { background: 0 0; width: 14px; height: 14px; border: 2px solid #fff } .header-main .metaslider .flexslider .flex-control-nav a.flex-active { background-color: #fff } @media screen and (max-width: 767px), print and (max-width: 767px) { .header-main .header-main__nav { padding: 0; margin: 0; width: 100% } .header-main .header-main__top-nav.no-outage { display: none } .header-main .metaslider { height: 130px !important } .header-main .metaslider .flexslider { height: 130px !important } .header-main .metaslider .flexslider .caption-wrap .caption { padding: 0; height: 130px; position: relative } .header-main .metaslider .flexslider .caption-wrap .caption h1 { display: block; -webkit-transform: translateY(-50%); -ms-transform: translateY(-50%); transform: translateY(-50%); top: 50%; position: absolute; left: 0; padding: 0 35px; line-height: 30px; width: 100% } .header-main .metaslider .flexslider .caption-wrap .caption p { top: 100%; position: absolute; left: 0; color: #1d2129; padding: 11px 25px; font-size: 20px; line-height: 24px; width: 100% } .header-main .metaslider .flexslider .flex-prev { left: 5px } .header-main .metaslider .flexslider .flex-next { right: 5px } } @media (min-width: 768px) { .header-main { height: 285px !important; z-index: 2 } .header-main .container.container--pwp-sign-in { display: block; bottom: 0; position: absolute; left: 50%; -webkit-transform: translateX(-50%); -ms-transform: translateX(-50%); transform: translateX(-50%) } .header-main .pwp-sign-in.pwp-sign-in--gold { bottom: -63px; right: 0; position: absolute; margin: 0 15px 0 0 } .header-main .header-main__nav { padding: 0 15px; margin: 0 0 0 -15px; width: 100% } .header-main .header-main__top-nav-grey { width: 54.33333333% } .header-main .header-main__header-top-grey-phone { width: 25% } .header-main .header-main__header-top-grey-social { width: 28% } .header-main .header-main__header-top-grey-status-link { -webkit-transition: background-color .3s; transition: background-color .3s } .header-main .header-main__header-top-grey-status-link:hover { background: rgba(255, 255, 255, .1) } .header-main .header-main__top-nav-search { width: 29% } .header-main .header-main__top-hero { display: block !important } .header-main .metaslider { position: absolute !important; overflow: hidden } .header-main .metaslider .flexslider { height: 130px !important; overflow: hidden } .header-main .metaslider .flexslider .caption-wrap { background: 0 0; position: absolute; top: 150px; bottom: auto; left: auto; right: auto } .header-main .metaslider .flexslider .flex-next, .header-main .metaslider .flexslider .flex-prev { height: 50px; width: 50px } .header-main .metaslider .flexslider:hover .flex-next, .header-main .metaslider .flexslider:hover .flex-prev { left: 50px } .header-main .metaslider .flexslider:hover .flex-next { left: auto; right: 50px } } @media (min-width: 1200px) { .header-main .header-main__brand { position: relative; height: 100% } .header-main .header-main__brand-image { left: 0; width: 90%; max-width: none; max-height: none } .header-main .header-main__megamenu { display: block; vertical-align: middle } .header-main .header-main__megamenu.active .header-main__megamenu-tabs { z-index: 3; -webkit-box-shadow: -2px 17px 73px rgba(0, 0, 0, .3); box-shadow: -2px 17px 73px rgba(0, 0, 0, .3); position: relative } .header-main .header-main__megamenu-link { color: #b1b5bd; text-decoration: none } .header-main .header-main__header-top { z-index: 1; width: auto } .header-main .header-main__megamenu-tab-col { height: 100%; padding: 35px; display: table-cell; float: none; vertical-align: top } .header-main .header-main__megamenu-tab-col.header-main__megamenu-tab-col--imagery { padding: 20px 20px 20px 0; height: 1em } .header-main .header-main__megamenu-tab-content { background-color: #1a2536; -webkit-box-shadow: 0 2px 4px rgba(0, 0, 0, .4); box-shadow: 0 2px 4px rgba(0, 0, 0, .4); z-index: 2; position: relative } .header-main .header-main__megamenu-tab-pane { min-height: 257px; width: 100%; color: #b1b5bd } .header-main .header-main__megamenu-tab-pane li, .header-main .header-main__megamenu-tab-pane ol, .header-main .header-main__megamenu-tab-pane ul { list-style: none; padding: 0; margin: 0 } .header-main .header-main__megamenu-tab-pane .selectize-input, .header-main .header-main__megamenu-tab-pane input, .header-main .header-main__megamenu-tab-pane input[type=text], .header-main .header-main__megamenu-tab-pane select { line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 500; margin: 0; font-size: 12px; font-weight: 700; height: 30px; background-color: #1a2536; color: #fff; border: 1px solid #3c4452 } } @media (min-width: 1200px) and (min-width: 768px) { .header-main .header-main__megamenu-tab-pane .selectize-input, .header-main .header-main__megamenu-tab-pane input, .header-main .header-main__megamenu-tab-pane input[type=text], .header-main .header-main__megamenu-tab-pane select { font-size: 14px } } @media (min-width: 1200px) { .header-main .header-main__megamenu-tab-pane .selectize-input::-webkit-input-placeholder, .header-main .header-main__megamenu-tab-pane input::-webkit-input-placeholder, .header-main .header-main__megamenu-tab-pane input[type=text]::-webkit-input-placeholder, .header-main .header-main__megamenu-tab-pane select::-webkit-input-placeholder { color: #fff } .header-main .header-main__megamenu-tab-pane .selectize-input:-moz-placeholder, .header-main .header-main__megamenu-tab-pane input:-moz-placeholder, .header-main .header-main__megamenu-tab-pane input[type=text]:-moz-placeholder, .header-main .header-main__megamenu-tab-pane select:-moz-placeholder { color: #fff } .header-main .header-main__megamenu-tab-pane .selectize-input::-moz-placeholder, .header-main .header-main__megamenu-tab-pane input::-moz-placeholder, .header-main .header-main__megamenu-tab-pane input[type=text]::-moz-placeholder, .header-main .header-main__megamenu-tab-pane select::-moz-placeholder { color: #fff } .header-main .header-main__megamenu-tab-pane .selectize-input:-ms-input-placeholder, .header-main .header-main__megamenu-tab-pane input:-ms-input-placeholder, .header-main .header-main__megamenu-tab-pane input[type=text]:-ms-input-placeholder, .header-main .header-main__megamenu-tab-pane select:-ms-input-placeholder { color: #fff } .header-main .header-main__megamenu-tab-pane h5 { font-size: 13px; color: #727880 } .header-main .header-main__megamenu-tab-pane .sub-header { font-size: 13px; color: #727880; font-weight: 700; margin: 0; line-height: 40px } .header-main .header-main__megamenu-tab-pane-item p { margin: 0; padding: 8px 0 } .header-main .header-main__megamenu-tab-pane-item p a, .header-main .header-main__megamenu-tab-pane-item p a:hover, .header-main .header-main__megamenu-tab-pane-item p a:visited { color: #fff } .header-main .header-main__megamenu-tab-pane-item:not(:last-child) { border-bottom: 1px solid #3c4452 } .header-main .header-main__megamenu-tabs { background-color: #00245c; width: 100%; padding: 0; display: table } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab { height: 77px; position: relative; padding: 0; float: none; margin: 0; display: table-cell } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab.active { background-color: #1a2536 } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab.active .header-main__megamenu-tab-link { background-color: transparent } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab:first-child .header-main__megamenu-tab-link { padding-left: 35px } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab:last-child .header-main__megamenu-tab-link { padding-right: 35px } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab.header-main__megamenu-tab--account-services { width: 24% } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab.header-main__megamenu-tab--ways-to-save { width: 17% } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab.header-main__megamenu-tab--news-community { width: 22% } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab.header-main__megamenu-tab--outages-safety { width: 20% } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab.header-main__megamenu-tab--about-pwp { width: 100% } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab-link { border-radius: 0; line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 500; font-size: 14px; line-height: 20px; font-weight: 700; color: #fff; background-color: transparent; height: 100%; display: block; position: relative; -webkit-transition: background-color .3s; transition: background-color .3s; padding: 0 20px; text-align: left; border-bottom: 1px solid #fff; border-bottom: 0; width: 100% } } @media (min-width: 1200px) and (min-width: 768px) { .header-main .header-main__megamenu-tabs .header-main__megamenu-tab-link { font-size: 16px; line-height: 1.5 } } @media (min-width: 1200px) { .header-main .header-main__megamenu-tabs .header-main__megamenu-tab-link:hover { background-color: rgba(255, 255, 255, .1) } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab-text { display: block; position: relative; top: 50%; -webkit-transform: translateY(-50%); -ms-transform: translateY(-50%); transform: translateY(-50%); background-image: url(img/icon-arrow-down-white.png); background-repeat: no-repeat; background-position: right center; padding-right: 20px } .header-main .header-main__nav { height: 77px; position: absolute } .header-main .header-main__top-nav { height: 54px } .header-main .header-main__top-nav-home { line-height: 54px } .header-main .header-main__top-nav-grey { line-height: 52px } .header-main .header-main__top-nav-grey .row [class*=col-]:first-child { padding-left: 35px; text-align: left } .header-main .header-main__header-top-grey-status-power { line-height: 28px; height: 28px; width: 158px } .header-main .row.row--header-pane { height: 100%; display: table-row; width: 100% } .flex-control-nav { bottom: 10px } } .main-nav { display: none } .metaslider #metaslider_42 .caption-wrap { text-align: left } #metaslider_42 .metaslider__top-type { font-size: 1rem; font-weight: 700; text-transform: uppercase; margin-bottom: 15px } #metaslider_42 .metaslider__top-title { font-size: 1.5rem; font-weight: 700; letter-spacing: 1px; line-height: normal } #metaslider_42 .metaslider__bottom-description { font-size: 1.25rem; line-height: 1.5rem; font-weight: 400 } #metaslider_42 .metaslider__bottom-learn-more a.pwp-button:hover { text-decoration: none } .header-main .metaslider .flexslider .slides { background-color: #1a2536 } .header-main .metaslider .flexslider .slides li > a { display: none } @media (max-width: 1199px) { .home .header-main { height: auto !important } .container.container--header-top { padding: 0 } .header-main .header-main__top-hero { display: block !important; height: auto !important } #metaslider_42 { height: auto !important; margin: 0 } .header-main .metaslider#metaslider-id-42 { height: auto !important; margin: 0 !important; position: relative !important } .header-main .metaslider #metaslider_42 .slides li { background-repeat: no-repeat; background-position: top center; background-size: cover } .header-main #metaslider_42 .metaslider .flexslider .slides li > a { display: none } .metaslider #metaslider_42 .caption-wrap { position: relative; top: 0 } .metaslider #metaslider_42 .caption { height: auto; text-align: left; padding: 0 } #metaslider_42 .metaslider__top { max-height: 525px; overflow: hidden; -webkit-box-sizing: border-box; box-sizing: border-box; position: relative } #metaslider_42 .metaslider__top-spacer { padding: 50% 0 0 0 } #metaslider_42 .metaslider__top-content { position: absolute; top: 50%; left: 0; width: 100%; -webkit-transform: translateY(-50%); -ms-transform: translateY(-50%); transform: translateY(-50%) } #metaslider_42 .metaslider__top-type { text-align: center } #metaslider_42 .metaslider__top-title { text-align: center } #metaslider_42 .metaslider__bottom { padding: 15px 25px; background-color: #1a2536 } #metaslider_42 .metaslider__bottom-description { text-align: center; padding: 10px } #metaslider_42 .metaslider__bottom-learn-more { margin: 5px auto 38px; text-align: center } #metaslider_42 .metaslider__bottom .pwp-button { width: auto; padding-top: 10px; display: block; padding-bottom: 10px; padding: 0 } #metaslider_42 .metaslider__bottom .pwp-button { padding: 10px } .header-main .header-main__nav { padding: 0; margin: 0; width: auto } } @media (min-width: 1200px) { .metaslider #metaslider_42 .caption { max-width: 1070px; margin: 0 auto } #metaslider_42 .metaslider__top-type { margin-top: 40px } #metaslider_42 .metaslider__top-title { font-size: 2.8125rem; text-align: left; max-width: 650px } #metaslider_42 .metaslider__bottom-description { font-size: 1.5rem; line-height: 2.25rem; padding: 0; max-width: 650px } #metaslider_42 .metaslider__bottom-learn-more { margin-top: 20px } } .img-fill { background-position: center; background-repeat: no-repeat; background-size: cover; width: 100%; height: 100% } .img-fill img { display: none } .img-fill.img-fill--top-nav { overflow: hidden; height: 0; padding-top: 65.2%; width: 342px } .pwp-button { display: inline-block; min-width: 148px; line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 500; margin: 0; font-size: 12px; line-height: 1; -webkit-transition: opacity .3s, background-color .3s; transition: opacity .3s, background-color .3s; color: #fff; text-align: center; font-weight: 700; text-transform: uppercase; border: 0; padding: 15px 10px; position: relative; word-break: break-word } @media (min-width: 768px) { .pwp-button { font-size: 14px } } .pwp-button a, .pwp-button a:active, .pwp-button a:visited { color: #fff; font-weight: 700; text-decoration: none; cursor: pointer; display: block; padding: 0; width: 100%; height: 100%; line-height: 1.25; position: relative } .pwp-button.small { height: 30px; min-width: 120px; margin: 5px 0 } .pwp-button.block { min-width: 0; padding: 0 } .pwp-button.blue { background-color: #1c4184 } .pwp-button.blue.disabled { background-color: #92a0b9 } .pwp-button.green { background-color: #36871a } .pwp-button.green.disabled { background-color: #0a7b3f } .pwp-button.outline { background-color: rgba(255, 255, 255, 0); border: 2px solid #fff } .pwp-button.outline:hover { background-color: rgba(255, 255, 255, .1) } .pwp-button.white { background-color: #fff } .pwp-button.white:hover { background-color: #ebebeb } .pwp-button.auto-width { padding: 5px 20px; height: auto; margin: 10px 0; width: auto; max-width: none; min-width: 0 } .pwp-button.auto-width span { position: static; line-height: 1.25 } .pwp-button:active { opacity: .8 } .pwp-button.pwp-button--sidebar-contact { padding: 5px 20px } .pwp-button.pwp-button--sidebar-contact a, .pwp-button.pwp-button--sidebar-contact a:hover, .pwp-button.pwp-button--sidebar-contact a:visited { color: #fff } .pwp-button.blue a, .pwp-button.blue span { color: #fff } @media (min-width: 768px) { .pwp-button { min-width: 165px } .pwp-button:hover { opacity: .9 } } .pwp-footer { background-color: #f8f8f8; height: auto; padding: 10px 0 } #content .pwp-footer h4, .pwp-footer-container .pwp-footer h4 { font-weight: 700; margin: 10px 0 } #content .pwp-footer h5 p, .pwp-footer-container .pwp-footer h5 p { margin-bottom: 20px } #content .pwp-footer h5 a, .pwp-footer-container .pwp-footer h5 a { line-height: 2 } @media screen and (max-width: 767px), print and (max-width: 767px) { #content .pwp-footer h4, .pwp-footer-container .pwp-footer h4 { font-size: 16px } } .plus-group .plus-row { display: none } .plus-group .plus-btn { padding: 0; border: 0; background: 0 0; max-width: 33px } .plus-group.open .plus-row { display: table-row } @media screen and (max-width: 767px), print and (max-width: 767px) { header .title-container .col-title .entry-title { padding: 0 10px } } @media print { .footer-social, .header-main, .pwp-footer-container, .pwp-sign-in, .pwp-translate, .sidebar-container, .site-footer { display: none } .print-d-block { display: block !important } a[href]:after { content: " "; clear: both; display: block } #front-page .front-page__news-container .pwp-latest-news h4 { max-height: none } #front-page .front-page__news-container .col-md-8.panel .col-md-6.img-fill { display: none } article .pwp-post-list li .post-container a .image { height: auto; min-height: 150px; position: static; float: right } article .pwp-post-list li .post-container a .image .description { opacity: 1 !important; -webkit-transition: none !important; transition: none !important; display: block !important } article .pwp-post-list li .post-container a img.print-d-block { width: 100%; height: auto } article .pwp-post-list li .post-container a .top { border: none } article .pwp-post-list li .post-container a:hover .image { height: auto; position: static; float: right } .content-area { width: 100% } } /* MyMeter landing adjustments */ .welcome { font-family: Raleway, Arial, sans-serif; color: #1d2129 } .welcome * { image-rendering: -webkit-optimize-contrast; word-break: break-word } .welcome .h1, .welcome .h1 > p, .welcome h1, .welcome h1 > p { line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 700; margin: 0; font-size: 24px } @media (min-width: 768px) { .welcome .h1, .welcome .h1 > p, .welcome h1, .welcome h1 > p { font-size: 45px } } .welcome .h2, .welcome .h2 > p, .welcome h2, .welcome h2 > p { line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 400; margin: 0; font-size: 24px } @media (min-width: 768px) { .welcome .h2, .welcome .h2 > p, .welcome h2, .welcome h2 > p { font-size: 32px } } .welcome .h3, .welcome .h3 > p, .welcome h3, .welcome h3 > p { line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 400; margin: 0; font-size: 24px } .welcome .h4, .welcome .h4 > p, .welcome h4, .welcome h4 > p { line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 700; margin: 0; font-size: 14px } @media (min-width: 768px) { .welcome .h4, .welcome .h4 > p, .welcome h4, .welcome h4 > p { font-size: 20px } } .welcome .p, .welcome p, .welcome span, .welcome #signup .signupGroup label { line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 500; font-size: 14px; line-height: 20px } @media (min-width: 768px) { .welcome .p, .welcome p, .welcome span, .welcome #signup .signupGroup label { font-size: 16px; line-height: 1.5 } } .welcome .h5, .welcome .h5 > p, .welcome h5, .welcome h5 > p { line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 500; margin: 0; font-size: 12px } @media (min-width: 768px) { .welcome .h5, .welcome .h5 > p, .welcome h5, .welcome h5 > p { font-size: 14px } } .welcome .h6, .welcome .h6 > p, .welcome h6, .welcome h6 > p { line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 500; margin: 0; font-size: 12px } .welcome a, .welcome a:active, .welcome a:visited { color: #1c4184; -webkit-transition: opacity .3s; transition: opacity .3s } .welcome a.brown, .welcome a:active.brown, .welcome a:visited.brown { color: #aa8e4b } .welcome a:active:hover, .welcome a:hover, .welcome a:visited:hover { opacity: .9 } #container .welcome #fma .contentWrap > h1 { display: none; } #login { padding: 0 23px; } .loginContainer .form-group input { background: #FFFFFF; border-radius: 5px; border: 1px solid #CCCCCC; box-shadow: inset 0px 2px 3px rgb(0 0 0 / 10%); box-sizing: border-box; color: #1c4184; font-family: Raleway, Arial, sans-serif; /*font-size: 16px;*/ font-size: 1rem; font-weight: 700; height: 40px; /*line-height: 1.5;*/ /*line-height: 40px;*/ line-height: 2.5rem; margin: 0; padding: 0 20px; } .loginContainer select { -webkit-appearance: none; -moz-appearance: none; appearance: none; background-image: url(img/icon-arrow-down-brown.png); background-size: 13px auto; background-position: right 10px center; background-repeat: no-repeat; line-height: 1.5; font-family: Raleway, Arial, sans-serif; font-weight: 500; font-size: 14px; line-height: 20px; color: #1d2129; font-weight: 500; line-height: 50px; height: 50px; padding: 0 15px; width: 100%; border: 1px solid #dbdde0; background-color: #fff; padding-right: 30px } @media (min-width: 768px) { .loginContainer select { font-size: 16px; line-height: 1.5 } } .loginContainer select::-ms-expand { display: none } .modern .modernSwitch span.slider:before { height: 24px; width: 24px; } #subHeaderContainer { margin-top: 20px; } .welcome .loginContainer { padding-bottom: 2.3rem; } .welcome .btn-default.loginBtn.btn { position: absolute; bottom: 0; } .welcome #login .loginMain .form-group { padding-bottom: 16px; } .welcome #login .loginMain .loginSub { margin: 10px 0; padding: 0; } .welcome #login .loginMain .loginSub a, .welcome #login .loginMain .loginSub a span { color: #1E4185; font-family: "RobotoMedium", Roboto, sans-serif; font-size: 1rem; font-style: normal; font-weight: 500; line-height: .875rem; margin-top: -2px; margin-bottom: 3px; white-space: nowrap; } .welcome #login .loginMain .loginSub a.createAccount { bottom: 70px; left: 90px; margin: 0; max-width: none; padding: 0; position: absolute; } .welcome #login .loginMain .loginSub a.toggleForgotPassword { bottom: 50px; left: 90px; margin: 0; max-width: none; padding: 0; position: absolute; width: 200px; } .welcome #login .loginMain .createAccount span { display: block; width: 200px; } .welcome #login .loginMain .loginSub h6 { bottom: 10px; color: #A58E55; font-family: Roboto, sans-serif; font-size: 1rem; font-style: normal; font-weight: 500; left: 90px; line-height: .875rem; margin: 0; max-width: none; padding: 0; position: absolute; width: 150px; } .welcome #login .loginMain .loginSub { position: absolute; bottom: 0; } .welcome #login .loginMain .loginSub label { height: 24px; width: 55px; } .welcome #login .loginMain #LoginUsernamePassword { position: relative; padding-bottom: 60px; } .welcome #fma { padding: 0; margin: 0; } .welcome #pitch { background-color: #0A275A; border-top: 8px solid white; } .welcome #pitch .contentWrap { padding: 0; } .welcome #pitch img { left: 0; margin-left: 0 !important; position: absolute; top: 0; width: 85px; } .welcome #pitch li h4, .welcome #pitch li h4 a { color: #A58E55; font-family: "RobotoMedium", Roboto, sans-serif; /*font-size: 1.8rem;*/ font-size: 1.375rem; font-weight: 400; margin: 0; } .welcome #pitch li { margin: 0 0 35px; min-height: 85px; padding-left: 110px; padding-right: 0; position: relative; } .welcome #pitch li:last-child { margin-bottom: 0; } .welcome #pitch li p { font-family: Roboto, sans-serif; /*font-size: 1.6rem;*/ font-size: 1.125rem; font-weight: normal; line-height: normal; margin: 10px 0; padding: 0; } .welcome #pitch ul { margin: 0; max-width: 960px; padding: 40px 30px 30px; } .welcomeImage { display: none; } @media (min-width: 660px) { .welcome #login .loginMain .loginSub a.createAccount { position: static; } .welcome #login .loginMain .loginSub a.toggleForgotPassword { position: static; line-height: normal; width: auto; margin-right: 15px; } .welcome #login .loginMain .loginSub a span { line-height: normal; display: inline; } .welcome #login .loginMain .loginSub h6 { position: static; line-height: normal; width: auto; } .welcome #login .loginMain .loginSub label.modernSwitch { margin-right: 15px; } .welcome .btn-default.loginBtn.btn { position: static; padding: 7px 17px; } .welcome #fma .contentWrap { max-width: none; } .welcome #login { width: auto; } .welcome #login .loginMain .form-group { padding-bottom: 0; } .welcome #login .loginMain .loginSub h6 { padding-right: 10px; } .welcome .loginContainer { margin: 0; padding: 0; } .welcome #pitch { border-top-width: 28px; } .welcome #pitch li h4 { /*font-size: 2.2rem;*/ font-size: 1.375rem; } .welcome #pitch li p { /*font-size: 1.8rem;*/ font-size: 1.125rem; } .welcome #pitch ul { margin: 20px auto; } } /* PWP adjustments */ .header-main__header-top { display: none; } .header-main__header-top .pwp-social-list ol { filter: brightness(0) saturate(0) invert(1); } #metaslider_42 .metaslider__bottom-description { /*font-size: 1.6rem;*/ font-size: 1rem; /*line-height: 2.2rem;*/ line-height: 1.375rem; } #metaslider_42 .metaslider__top { border-top: 15px solid #254180; } #metaslider_42 .metaslider__top-content { padding: 0 30px; } #metaslider_42 .metaslider__top-spacer { padding: 85.3% 0 0 0; } #metaslider_42 .metaslider__top-title { /*font-size: 2.4rem;*/ font-size: 1.5rem; } #metaslider_42 .metaslider__top-type { /*font-size: 1.6rem;*/ font-size: 1rem; } @media (min-width: 1200px) { .container.container--header-top { overflow: visible; display: flex; padding: 0; justify-content: flex-end; } .container.container--header-top .col-md-5 { padding-right: 0; } .container.container--header-top-grey { padding: 0 15px; } .container.container--header-top-grey > .row { display: flex; } .header-main__header-top { display: block; } .header-main .header-main__header-top-grey-social { display: flex; flex-direction: row-reverse; width: 58.33333333%; flex: 1; } .header-main .header-main__header-top-grey-phone { flex: none; padding-right: 0; text-align: right; width: 150px; } .header-main .header-main__megamenu-tab { flex: 1; width: auto !important; } .header-main .header-main__megamenu-tab-link { text-align: right; text-decoration: none; border: 0; } .header-main .header-main__megamenu-tab-link:hover, .header-main .header-main__megamenu-tab-link.active { border: 0; } .header-main .header-main__megamenu-tabs { display: flex; margin-top: 0; border: 0; } .header-main .header-main__megamenu-tabs .header-main__megamenu-tab-text { align-items: center; background-image: url(https://ww5.cityofpasadena.net/water-and-power/wp-content/themes/water_and_power/img/icon-arrow-down-white.png); color: #FFFFFF; display: flex; font-family: Roboto, sans-serif; font-size: 18px; font-style: normal; font-weight: 500; line-height: 21px; padding-right: 25px; text-align: right; white-space: nowrap; } .header-main .header-main__nav { padding: 0; margin: 0; max-width: 1140px; } .header-main .header-main__top-hero { position: static; } .header-main .header-main__top-nav-home { height: 54px; } .metaslider #metaslider_42 .caption { max-width: 980px; } .header-main .header-main__nav { padding-left: 106px; } #metaslider_42 .metaslider__bottom-description { /*font-size: 2rem;*/ font-size: 1.25rem; line-height: 1.8; font-family: Roboto, sans-serif; } #metaslider_42 .metaslider__top { border-top: none; } #metaslider_42 .metaslider__top-content { padding: 0; } #metaslider_42 .metaslider__top-type { /*font-size: 1.8rem;*/ font-size: 1.125rem; font-family: "RobotoBold", Roboto, sans-serif; } #metaslider_42 .metaslider__top-title { /*font-size: 4rem;*/ font-size: 2.5rem; font-family: "RobotoBold", Roboto, sans-serif; } #metaslider_42 .metaslider__top-spacer { padding: 0; } #metaslider_42 .pwp-button.blue { padding: 13px; min-width: 150px; font-family: Roboto, sans-serif; } .welcome #fma .header-main .header-main__megamenu-tab-pane-item p { margin: 0; text-align: left; width: auto; } .welcome #fma .header-main .header-main__megamenu-tab-pane-item p a { /*font-size: 1.6rem;*/ font-size: 1rem; line-height: 1.4; } .welcome #fma .welcome-title { font-family: "RobotoBold", Roboto, sans-serif; font-style: normal; font-weight: bold; /*font-size: 22px;*/ font-size: 1.375rem; /*line-height: 26px;*/ line-height: 1.675rem; color: #FFFFFF; width: auto; margin: 0; text-align: left; display: flex; height: 100%; align-items: center; } .welcome .header-main .header-main__top-nav-grey { width: auto; border: none; } } /* Fix Bootstrap styles overridden by MyMeter */ .container { margin-right: auto; margin-left: auto; } @media (min-width: 768px) { .container { width: 750px; } } @media (min-width: 992px) { .container { width: 970px; } } @media (min-width: 1200px) { .container { width: 1170px; } } /* Fix MyMeter's styles on elements injected into our welcome block*/ #InboundOutageBtnLanding { vertical-align: top; } #PaySelectedAccountsModal form label { font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; } #PaySelectedAccountsModal form label span { font-size: 14px; font-weight: normal; font-family: "Helvetica Neue", Helvetica, Arial, sans-serif; } #publicComputer { background: #FFFEFC; border: 1px solid #A58E55; color: #313131; font-family: Roboto, sans-serif; font-size: 14px; font-style: normal; font-weight: 300; line-height: 16px; padding: 15px; margin: 20px 0 0; } .welcome #pitch li #PaySelectedAccountsModal h4.modal-title { color: white; line-height: 1.42857143; font-family: "RobotoBold", Helvetica, Arial, Sans-Serif; font-weight: normal; font-size: 20px; margin: 0; } .welcome #pitch li #PaySelectedAccountsModal h4 { line-height: 1.1; margin-bottom: 5px; font-weight: 700; font-size: 14px; color: #444; font-family: "RobotoRegular", Helvetica, Arial, Sans-Serif; } .prePayProp div, .prePayProp span, .account-list-account-number.account-info, #MakePaymentDisclaimer, #MakePaymentDisclaimer div, #PaySelectedAccountsModal form label, #PaySelectedAccountsModal span, .formatted-fee span, .formatted-balance-past-due span, .balanceBox label, .balanceBox span, #PaySelectedAccountsModal .alert { color: #222222; font-size: 14px; font-weight: normal; max-width: initial; margin-bottom: initial; } .welcome #pitch li { min-height: 90px; } @media (min-width: 741px) { #publicComputer { float: right; margin: 0 0 12px 26px; max-width: 402px; } } @media (min-width: 768px) { .welcome #pitch ul { display: flex; flex-wrap: wrap; margin: 0 auto; max-width: 930px; padding: 0; } .welcome #pitch li { flex: 1 1 40%; margin: 17px 35px; } }, For Refuse only customers, call 626.744.4005, Pay your latest bill without logging into the customer portal, Find contact information, view FAQs, report water waste, and more, Property owners with units 50,000 square feet+ to disclose energy usage (CEC).
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